Hotel Hacienda Otoch

It is a lodging center that, through its corridors and corners, seeks to ensure that travelers enjoy their stay in Valladolid Colonial City and Magical Town of Mexico. Its architectural design is inspired by the Henequen Haciendas of Yucatán and the church of Santo Domingo de Guzmán in the town of Uayma.

Objective, Mission, Vision

Our goal is to offer our guests a pleasant and quality experience, with the mission of providing the best care and services that meet their expectations. The Hacienda Otoch Hotel has the vision of positioning itself as one of the most important in the region, achieving excellence in service and offering a unique experience to our visitors.

Our values: service, comfort and complete rest.

Our rooms

We have a wide variety of rooms available, equipped with all the comforts to make your stay more pleasant, cozy and relaxing. All rooms include cable television, minibar, air conditioning, ceiling fan and internet services..

The rooms are offered in single, double and family versions. The bathrooms are equipped with hot and cold water..

Services and Policies

We have a variety of services to offer you during your stay.

Quality and comfort are two characteristics that we highlight when serving our guests. For more information about hotel services and policies, see this section.

General services

WIFI zone

Free parking

Pool

Transport

Reception services

Bike rental

Housekeeping

No pets

Private bathroom

Smoking is not allowed

Spanish - English

accesibility

Our Policies

To make reservations you can contact us directly at the hotel or through the contact methods offered at the bottom of this page. We suggest you read our hotel policies.

All cancellations must be made 24 hours before the reserved date. For more information contact us.

Check in: 14:00 hrs. Check out: 12:00 hrs.

The property accepts payment by credit card for an additional fee. For more information, put in contact with us. Payment at the hotel is made in local currency (MXN) according to the exchange rate in effect on the day of payment. A valid credit card (Visa/Mastercard) is required to guarantee your reservation after check-in time (5:00 PM). Debit cards are not accepted. In case of modification, please contact the hotel. The final price of the accommodation does not include local taxes (21%). Guests must show a valid ID and credit card upon check-in.

Reservation - To make reservations you can contact us directly at the hotel or through the contact methods offered at the bottom of this page. We suggest you read our hotel policies.

Cancellations - All cancellations must be made 24 hours before the reserved date. For more information contact us.

Check-in/out - Check in: 14:00 hrs. Check out: 12:00 hrs.

Payment and payment methods - The property accepts payment by credit card for an additional fee. For more information, put in contact with us. Payment at the hotel is made in local currency (MXN) according to the exchange rate in effect on the day of payment. A valid credit card (Visa/Mastercard) is required to guarantee your reservation after check-in time (5:00 PM). Debit cards are not accepted. In case of modification, please contact the hotel. The final price of the accommodation does not include local taxes (21%). Guests must show a valid ID and credit card upon check-in.

Privacy - Security is our highest priority to ensure the confidentiality of your personal information. We securely store all information on our site. Unregistered persons are not permitted to enter guest rooms.

Guest and extra person policies - Unregistered persons are not permitted to enter guest rooms. The charge of $150.00 will apply for an each additional person in the same Room.

Conditions about children - Until 2 Children under 12 years old can share the room with 2 adults.

Pet Policies - Pets are not accepted

Parking - We have free private parking in the Hotel facilities. It is necessary to make a reservation in advance.

Comments - Inform in advance of your expected arrival time. To do this, you can use the means of contact or directly at the Hotel facilities.

Silent policy - The hotel have a silent policy hours between 8:00 p.m. and 8:00 a.m.

Explore, visit the surroundings of Valladolid

Valladolid is the second most important city in Yucatán and the oldest in the state. In 2012, the city was incorporated into the list of Magical Towns of Mexico, being the second to receive that designation in the state of Yucatán..